FMA Agency (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing our website, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide, such as:

• Name

• Email address

• Phone number

• Company name

• Billing or payment information (if applicable)

• Any information submitted through contact forms, quote requests, or service inquiries

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Operating system

• Device type

• Pages viewed and referring website

• Cookies and similar tracking technologies

1.3 Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance

• Personalise user experience

• Analyse traffic and usage patterns

• Support advertising or marketing efforts

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You may disable cookies via your browser settings, though some website features may not function properly.

2. How We Use Your Information

We use collected information for purposes including:

• Providing and managing our services

• Responding to inquiries or customer support requests

• Sending updates, promotional materials, or newsletters (you may opt out at any time)

• Improving our website and user experience

• Analysing usage trends and site performance

• Fulfilling legal or regulatory obligations

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3. Sharing Your Information

We do not sell your personal information. We may share data with:

• Service providers (hosting, analytics, payment processors, email platforms)

• Business partners or subcontractors assisting with service delivery

• Legal authorities when required by law or to protect our rights

• Third-party analytics tools such as Google Analytics

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All third parties are required to handle your information securely and in accordance with applicable privacy laws.

4. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies separately.

5. Data Security

We implement administrative, technical, and physical security measures to protect your personal information. However, no method of online transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access to the information we hold about you

• Request corrections or updates

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent for marketing communications

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To exercise any of these rights, please contact us at the email address below.

7. Data Retention

We retain personal information only as long as necessary to:

• Deliver our services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

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8. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect information from children. If we discover such information has been collected, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes take effect once posted on this page. Your continued use of the website signifies acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

FMA Agency
Email: hello@wearefma.com
Website: wearefma.com